Customer Relationship Management (CRM) software providers are widely available in the marketplace. Each provider has their unique features making them advantageous against the other software providers. Below is my best attempt at a comprehensive list of CRM providers and some of their strengths as a provider of CRM solutions.
Soffront is a provider that focuses on giving CRM software to mid-size companies. It has a complete package of software that can be used online or locally. Soffront has been in the industry for more than 10 years now.
Epicor, another CRM provider, offers set and monitor services that are based on agreements done by the company with their customers (this can be a good tool to see how well customer relations are doing). Epicor also has a service desk which is a structured solution for IT management processes and provides your employees with accurate information regarding your products and services offered. This can help your employees look a lot more knowledgeable.
Commence CRM emphasizes quick implementation, ease-of-use, and low cost ownership features. Commence also offers both on-premise and online solutions. This package can be integrated with mobile phones, QuickBooks, and other accounting systems. This package has been in the industry for 20 years now.
Microsoft CRM is a popular solution from a well-known software provider. It can obviously be integrated with Microsoft office and Office Outlook. This allows for quick access to your company’s data that is stored in spreadsheets, customizable workspaces, and mobile support.
C2CRM is affordable, simple to learn, and easy to use. It has a browser-based design. It is usually sold as a software and hardware solution on IBM equipment.
Soleran offers eSalesTrack Solutions. It is designed for ease of use, quick access to information, built-in analysis, mobility, security, and scalability. It offers quick access to information such as announcements, appointments, tasks, contacts, links, history accounts, forecasting, and other reports.
Maximizer is a full-featured, simple and easy to deploy CRM software package. It can be accessed from just about any digital device you have. This makes it a good solution when mobility is needed.
Majestic offers timely response aids, complete documentation, detailed billing, project management and expertise, software options, remote support, and monthly and quarterly system maintenance plans.
GoldMine has the following features: sales management, relationship management, customer support, Outlook integration, account centric, forecasting, lead management, synchronization, and contact management.
Sage enables businesses to retain and develop profitable customer relationships by increasing sales and marketing performance. It is suitable for small, medium-sized and even large companies. It is also accessible through Windows, web or mobile phones.
Whatever CRM provider you decide to go with, it is a good idea to consider the key features of each CRM software package. Then consider which of these features best suits your business’s needs.
Didn’t see a provider on the list; let the CRM Consulting Guide know by adding a comment below and we’ll add it to our CRM providers list.
